From Evron Computer Systems, a Business Systems expert in the areas of Field Service, Managed Services and Accounting applications, a resource scheduling tool that will
Improve your Bottom Line
The key to operational effectiveness is precision, and the key to providing effective service is diligence. As providers and consumers of services, we understand the value of the skilled, punctual and efficient vendor. Having the right tools to support a request for service is paramount for contract renewal and ongoing profitability.
easi.Dispatch helps you create an effective customer service and dispatch environment.
All customer service staff can have access to the real time calendar view of appointments.
All users benefit from up-
Setting up resources by skill-
Knowledge Drives ProfitabilityGood decisions require accurate information. When you assign and dispatch a resource, you need information about the requirement: Who? What? Where? When?
By applying better knowledge about available resources (competencies, locations served, specialties), you improve your resource utilization and tactical efficiency. By capturing information throughout the service cycle, you enable better strategic decisions. :
With easi.Dispatch you can categorize resources by the criteria that best apply.
You may define and sort your resources by skill set, by function, by geography, or
any definition that best serves you. This functionality combined with a network-
Make information visible
Resource planning is made much easier with easi.Dispatch. Knowing your resource utilization can assist in identifying possible deficiencies as well as opportunities.
Increase Customer Loyalty
Instead of merely responding when your customers have problems, you can use the knowledge that easi.Dispatch provides and be more proactive in offering services to your customers. Become less of a commodity vendor and more of a trusted partner for your customers.:
Are you satisfied with Contract Renewal Rates?
Measure, Report, Improve
easi.Dispatch helps you better serve your customer base and offer more distinct value to new target accounts. The ability to capture key data, measure and report on Key Performance Indicators, will secure your status as a valued and trusted partner.
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|Contact Us and Directions to Evron|
|Epicor Enterprise ERP|
|Epicor 10 ERP|
|Epicor Clientele CRM|
|Sage BusinessVision (BV)|
|Sage PFW (Platinum)|
|Sage Fixed Assets|
|Field Service: ESP|
|Evron Document Manager|
|Upgrades and Migration|
|Paystation Secure Cheque Writing|
|Managed Services / Support|
|Cloud Backup and Business Continuity|